General
Why is my order failed?
There are many reasons as to why order gets failed. Here are top reasons for order failure. 1. There is an issue processing your Credit Card. 2. There is a server issue to process your order. 3. There is surge in global Blockchain network. We suggest ...
How can I verify myself?
Our partner Dwolla will be taking care of your verification as well as creating a wallet upon successful verification. In order to verify, you need the last 4 digits of your SSN, your matching address, and your Zip Code.
Why do I need to verify myself?
We do this for many reasons, but it’s primarily for account safety, preventing fraud, and meeting the needs of compliance.
What is a Like?
The purpose of a Like is to show appreciation and support for a Digital Trading Card without collecting it from the Market.
What is a Bookmarks?
The purpose of Bookmarks is to keep track of Digital Trading Cards prices, and availability.
What does trade mean to nXlvl Market?
Trade (or trading) is when users collect DTCs in the Market and decide to keep them, or they can list them for sale in the Market where other collectors can buy them and where they can buy listings from other collectors as well.
What is a verified user?
User can verify themselves by Activating Wallet. Once wallet is activated, user profile will have a blue tick which represents Verified.
What is difference between Buy and For Sale option?
In Short - "Buy" is to Buy from Primary Market and "For Sale" is Buy from Secondary Market 'Buy' option on Digital Trading Card Page, means Buy from Primary Market i.e., directly from Creator. 'For Sale' option on Digital Trading Card Page, means Buy ...
What is Co-Royalty?
Creator can decide to split Royalty with another nXlvl user. Every user who shares Royalty with Creator becomes Co-Royalty Owners.
What is an activity?
Activity is pre-defined tag which is used by the Creator for better searchability of the Digital Trading Card.
How to view profile detail of specific user?
To view profile detail of specific user on nXlvl Marketplace, please follow the steps shown below, 1. Search the specific user account of which you need to view profile detail. 2. You can find the user profile box located at the left side on user ...
Where to check/view Notifications?
To check/view Notifications on nXlvl Marketplace, please follow the steps shown below, 1. Click on the last icon i.e., "Notifications" located at the top right corner on Marketplace page. 2. Check/view all the Notifications.
How to view saved Bookmarks?
To view saved Bookmarks on nXlvl Marketplace, please follow the steps shown below, 1. Click on third icon i.e., "Bookmark" located at the top right corner on Marketplace page. 2. Select "NFT" to view NFTs saved bookmarks. 3. Select "User" to view ...
Find Privacy Policy and Terms of Service?
To view Privacy Policy and Terms of Services on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Hamburger Menu" icon located at the top left corner on Marketplace page. 2. Select "Privacy Policy" option from the drop-down menu or ...
How to check the Feature Roadmap?
To check/view Request Feature Roadmap on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Message/Chat" icon in circle located at the right bottom corner floating on Marketplace page. 2. Click on the last icon i.e., "Roadmap". 3. ...
How to Request a Feature?
To Request a Feature on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Message/Chat" icon in circle located at the right bottom corner floating on Marketplace page. 2. Select the second option i.e., "Request a Feature" or click ...
How to Raise Ticket/Rate your Experience?
To Raise Ticket/Rate your Experience on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Message/Chat" icon in circle located at the right bottom corner floating on Marketplace page. 2. Select "Raise Ticket" option to raise an ...
How to Reset Password?
To Reset account Password on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Sign In" button located at the top right corner on Marketplace page. 2. Click on "Forget Password" located below "Submit" button. 3. Insert registered ...
How to Sign up?
To Sign up on nXlvl Marketplace, please follow the steps shown below, 1. Click on "Sign Up" button located at the top right corner on Marketplace page. 2. Select the desired way you want to use to Sign Up like Email, Google, Apple, or Facebook. 3. ...